RateGain is a software products company offering innovative and value-driven SaaS based solutions to the hospitality and online travel industry. The company provides on-demand solutions in the area of Revenue Management, Distribution and Sales and Marketing within the hospitality and travel verticals. Customers include Fortune 500 Travel companies and leading Online Travel Agents, Accommodation Wholesalers, Hotel Brands and independent hotels. The company has CMMi and ISO certifications.
As an organization where multiple professionals share responsibility for client service and deliverables, our culture enables our professionals to develop their careers while creating work schedules that work best for themselves, the team and the clients.
RateGain is committed to identify, recruit, train and retain the best talents. We believe in sharing the rewards of success and in nurturing an environment that encourages free and frank exchange of thoughts. We operate in the spirit of candidness and mutual respect, with everyone determined to accomplish the best possible results. We know that it is these skilled and committed individuals who deliver world-class IT Solutions that set us apart. At RateGain, we believe that every employee has the potential to make a successful, long-term career within the company. We offer opportunities for continuous learning that distinguishes us and has helped us attract the best talent from every field.
The company is now looking for candidates that share the same motivation for innovation and excellence in technology and passion to build world-class SaaS based software products. The right candidate will get an excellent compensation package along with the tools and an environment to foster intellect and new ideas.
Join us to explore the world of travel technology together.
Job Description/Skills
- Develop product positioning and messaging that differentiates your products in the market
- Have experience in organizing webinars and trade shows
- Have experience in using tools like white papers and thought pieces to build the brand image
- Sales enablement – communicate the value proposition of the products to the sales team and develop the sales tools that support the selling process of your products
- Product launch – plan the launch of new products and releases and manage the cross-functional implementation of the plan
- Market intelligence – be the expert on your buyers, how they buy and their buying criteria; be the expert on your competition and how to crush them
- Demand generation – develop the strategy and manage the marketing programs that drive demand for your products
Requirements
- 5+ years of software product marketing experience with at least 2 years experience in a field facing role
- Bachelor’s in business or marketing
- Very strong written communication skills
- Excellent people and management skills to interact with staff, colleagues and cross-functional teams, and third parties.
- Hospitality or Travel technology domain background is a big plus
Contact
Talent Acquisition Team
91 (0) 120-6487206/91-8800731110
E-mail: careers@rategain.com
Job Purpose
A top class hunter with a minimum of 10 years business development experience the majority of which within The Americas and Canada. Relentless, strong minded, committed and money orientated sales professional with the desire to push all limits from an earnings capacity. Must be ambitious and want to continually develop themselves with a career track record that demonstrates solid results to date. A full understanding of the benefits of SaaS is an imperative and knowledge of the travel sector would also be an advantage. Above all else must have exceptional sales talent with an unrivalled track record of performance.
The successful applicant will drive the business development plan within this exciting region of growth from lead generation to cash extraction. Customer targets include corporations, online travel businesses including airlines and car rental
You will be running your territory as your own business unit, with complete autonomy to be innovative, creative and entrepreneurial to significantly over achieve and stand out in a rapidly growing company and have an opportunity to work alongside the very best in the industry.
Knowledge
- Strong understanding of primarily the North America market and identifying potential clients, initiating and closing business.
- Candidate should have minimum 10 years of B2B experience in Software products sales.
- Using the internal resources to great effect you will be responsible for the lead generation, prospecting and qualifying target accounts and to generate and manage new sales opportunities through a healthy pipeline of business.
- Identifying potential clients through existing and new databases and attends regional events as required.
- Must be proactive, enthusiastic, highly self motivated, Goal oriented and results-driven.
This role is ideal for pure hunter who wants to take his/her career to the next level.
- Must achieve the appointment sales goals assigned for the country.
- Must be task oriented and focused in approach to meet the timelines.
Behavior
- Should possess excellent written and communication skills.
- Must be task oriented as a solution sales professional with a focused approach to execute and manage the sales cycle.
- Must be proactive, enthusiastic, highly self-motivated, goal oriented and results driven.
- Team player. This is a must have attitude to be successful.
- Fast learner, very good interpersonal skills, positive “must win” attitude
Experience
Minimum of 10 years B2B software sales experience. Above all else must have exceptional sales talent with an unrivalled track record of performance.
Travel experience is a mandate.
Education
Essential
Graduation
Preferred
MBA
Contact
Talent Acquisition Team
91 (0) 120-6487206/91-8800731110
E-mail: careers@rategain.com
Job Purpose
A top class hunter with a minimum of 10 years business development experience. Relentless, strong minded, committed and money orientated sales professional with the desire to push all limits from an earnings capacity. Must be ambitious and want to continually develop themselves with a career track record that demonstrates solid results to date. A full understanding of the benefits of SaaS is an imperative and knowledge of the travel sector would also be an advantage. Above all else must have exceptional sales talent with an unrivalled track record of performance.
The successful applicant will drive the business development plan from lead generation to cash extraction. Customer targets include corporations, online travel businesses including airlines and car rental.
Knowledge
- Identifying potential clients, initiating and closing business.
- Candidate should have minimum 10 years of B2B experience in Software products sales.
- Using the internal resources to great effect you will be responsible for the lead generation, prospecting and qualifying target accounts and to generate and manage new sales opportunities through a healthy pipeline of business.
- Identifying potential clients through existing and new databases and attends regional events as required.
- Must be proactive, enthusiastic, highly self motivated, Goal oriented and results-driven. This role is ideal for pure hunter who wants to take his/her career to the next level.
- Must achieve the appointment sales goals assigned for the country.
- Must be task oriented and focused in approach to meet the timelines.
Experience
Minimum of 10 years B2B software sales experience. Above all else must have exceptional sales talent with an unrivalled track record of performance.
Education
Essential
Graduation
Preferred
MBA
Contact
Talent Acquisition Team
91 (0) 120-6487206/91-8800731110
E-mail: careers@rategain.com
Job Purpose
Responsible for managing and executing projects.
Knowledge
- Proficient in Asp, Dot net, C #, MS technologies.
- Candidates with high level energy, team orientation, experienced in software project management.
- B.E. (Computer Sciences/Electronics) / M-Tech with minimum 10 years of experience in software analysis / design / development / architecture & project management.
- Experience in developing project plans for customer reviews using Microsoft Project tool. Also developed detailed development work-breakdown structures for the team.
- Should have an experience in project estimation & feasibility.
- Experience in risk management and mitigation plans by taking proactive decisions during the course of the project so as to ensure that the Project milestones are met.
- To be responsible for guidance and mentoring of team leaders/designers/developers for solving their technical & personal problems.
Skills
- Good understanding of Project Management tools like MS Project or Enterprise
Architect etc.
- Should have good knowledge of any one of the processes like CMM I, XML
- Experience in designing the business models using UML.
- Strong skills in RDBMS, specifically in MS SQL Server 2000 or later version.
Behavior
- Excellent Communication skills- oral, written, presentation.
- Curious, disciplined, creative, self starter, independent minded
Result driven person
- Thrives among strong colleagues
- Fast Learner, very good interpersonal skills, positive attitude
- Builds strong relationship with Testing, Service Delivery, and Support Teams.
- Punctual to deliver the tasks on time specified.
Experience
10-12 years
Education
B.E. (Computer Sciences/Electronics) / M-Tech
Contact
Talent Acquisition Team
91 (0) 120-6487206/91-8800731110
E-mail: careers@rategain.com
Job Description/Skills
- Setting up and managing L1 support infrastructure
- Handling tickets and client calls
- Ensuring SLA(service level agreement) compliances on the tickets
- Tracking all client communication via phone or email
- Team Handling
- Direct reporting to COO
Requirements
- Should have a very good verbal as well as writing skill
- Should have a good understanding of ms-office
- Good analytical skill
- Experience in client handling (phone and email based)
- Should have knowledge of some ticketing system and its flow
- Experience in Closing Tickets, Handling Tickets, Client Calls.
- Experience in Managing L1 Support infrastructure.
- Experience in Customer Support Tools will be preferred.
- Experience in Travel or Hospitality industry will be preferred.
Behavior
- High level of initiative and work well in a team environment
- Excellent written and oral communication skills
- Handles stressful situations and deadline pressures well
- Plans and carries out responsibilities with minimal direction.
Experience
7-8 years
Education
Any Graduate (MBA Preferred)
Contact
Talent Acquisition Team
91 (0) 120-6487206/91-8800731110
E-mail: careers@rategain.com
Job Purpose
To drive QA and Testing initiative for a wide range of RateGain Products
Knowledge
- Exposure to CMMi QA and Testing processes and templates.
- Experience in developing Test Strategies and Test Plans for effective and efficient
testing practice
- Experience in developing customized testing suite/application as per the need of the
project/product.
- Ensure tests are executed and analyzed properly against the defined requirements
- Coordinate with the technical managers to ensure resources are scheduled and
available for all Product test activities
- Proven experience in reviewing and Approving Test Case Document
- Planning and Reviewing the test environment and writing test scenarios and
executing the tests
- Preparation of Master Test Cases for every product family and maintenance of the
Master Test Plan
- Ensure integrity of the test model, ensuring that the model fulfills its purpose.
- Ensure use of test automation tools for critical & repetitive tests.
- Responsible for the final quality of the product/Product on the field
- Conducting Release readiness reviews and Recommending releases
- Maintenance of Test Script Libraries for each feature
- Work with team members to improve their knowledge and understanding of the
product, related technologies, and the testing techniques and procedures
- Ensure adherence to Quality Assurance standards during testing He should work on
introduction of new technologies, tools, methodologies & work for continuous
technical innovations.
Requirements
- Should have a very good verbal as well as writing skill
- Should have a good understanding of ms-office
- Good analytical skill
- Experience in client handling (phone and email based)
- Should have knowledge of some ticketing system and its flow
- Experience in Closing Tickets, Handling Tickets, Client Calls.
- Experience in Managing L1 Support infrastructure.
- Experience in Customer Support Tools will be preferred.
- Experience in Travel or Hospitality industry will be preferred.
Skills
- High level of initiative and work well in a team environment
- Excellent written and oral communication skills
- Handles stressful situations and deadline pressures well
- Plans and carries out responsibilities with minimal direction.
Experience
6-8 years
Education
BE/B.Tech/MCA/Diploma in computers
Contact
Talent Acquisition Team
91 (0) 120-6487206/91-8800731110
E-mail: careers@rategain.com
Job Description/Skills
- At least 6-12 years in Account Management role from Hospitality industry
- Develop and execute account plans for key customers
- Establish in-depth relationships with customer organizations
- Understanding customer project requirements in detail as well and delivery requirements.
- Ensure high degree of client satisfaction to grow the account and win repeat business
- Grow and manage existing accounts and prospect new growth initiatives for the business
- Comply timely and accurately for call reports, forecast, customer plans and client analytics
- Demonstrate pro-activeness in identifying project issues and bottlenecks.
Prompt responsiveness to clients as well as internal teams
- Reviews all major deliverables (i.e. strategic brief, function spec, tech spec, etc.) to ensure quality standards and client expectations are met.
- Ensures that client issues are dealt with in an efficient manner.
- Communicates the client's goals and represent the client's interests to the team.
- Provides regular two-way communication between the client and team, to provide strong team representation and set proper client expectations.
- Understanding of company capabilities and service, and effectively communicates all offerings to the client.
Behavior
- Independent,
- self motivated
- results-oriented
- excellent interpersonal skills
- Excellent communication and presentation skills
- Strong drive for results and creative thinking
Experience
Education
IHM candidate or Bachelor’s degree in Statistics or technology
MBA will be an advantage.
Contact
Talent Acquisition Team
91 (0) 120-6487206/91-8800731110
E-mail: careers@rategain.com
Job Description/Skills
- Relationship Management - Client Servicing
- Client servicing
- Exposure to Domestic/ International Clients
- Team Management
- Grow new and existing accounts
- act as a bridge between the organization and the client
- To nurture / develop a relationship between the client and the organization for mutual benefit
- To increase market share
- Account Coverage and Account Management on a National Basis with select industry clients.
- Meeting Targets as per the productivity norms set by Head – Sales.
- Relationship Development Building with the assigned Corporate.
- Developing Enterprise Account based strategy i.e. understanding the existing telecom solutions and proposing solutions to maximize share of business
- Understand the business, market needs and the competitive environment of the client
- Thoroughly understand the business of the organization in order to develop a true business relationship
with the customer and cater to his/her needs accordingly
- Help build the relationship with the customer by helping the customer get the best customized solution
s/he can get
Behavior
- High level of initiative and work well in a team environment
- Excellent written and oral communication skills
- Handles stressful situations and deadline pressures well
- Plans and carries out responsibilities with minimal direction
- Ability to communicate effectively with senior corporate personnel internally as well as in customer organizations.
Experience
6-8 years
Education
Graduate with some Sales/Marketing related qualification
Contact
Talent Acquisition Team
91 (0) 120-6487206/91-8800731110
E-mail: careers@rategain.com |
