RateGain is a software products company offering innovative and value-driven SaaS based solutions to the hospitality and online travel industry. The company provides on-demand solutions in the area of Revenue Management, Distribution and Sales and Marketing within the hospitality and travel verticals. Customers include Fortune 500 Travel companies and leading Online Travel Agents, Accommodation Wholesalers, Hotel Brands and independent hotels. The company has CMMi and ISO certifications.
As an organization where multiple professionals share responsibility for client service and deliverables, our culture enables our professionals to develop their careers while creating work schedules that work best for themselves, the team and the clients.
RateGain is committed to identify, recruit, train and retain the best talents. We believe in sharing the rewards of success and in nurturing an environment that encourages free and frank exchange of thoughts. We operate in the spirit of candidness and mutual respect, with everyone determined to accomplish the best possible results. We know that it is these skilled and committed individuals who deliver world-class IT Solutions that set us apart. At RateGain, we believe that every employee has the potential to make a successful, long-term career within the company. We offer opportunities for continuous learning that distinguishes us and has helped us attract the best talent from every field.
The company is now looking for candidates that share the same motivation for innovation and excellence in technology and passion to build world-class SaaS based software products. The right candidate will get an excellent compensation package along with the tools and an environment to foster intellect and new ideas.
Join us to explore the world of travel technology together.
Job Description/Skills
- Experience and knowledge of best practices in financial processes, audits, all generally accepted financial
and accounting principles and all government and regulatory requirements.
- Experienced in establishing Revenue Accounting and Assurance department. Experienced in establishing policies and processes around ‘procure to pay’ and payroll management.
- Experienced in managing all matters related to taxation and statutory requirements.
- Experienced in independently deciding and implementing automation in Finance function and rolling out
ERPs/ software tools.
- Good Communication, Leadership, Interpersonal, Team Management, Strategic & Business Vision Skills
are a must.
- Should be able to adapt to an ownership driven organization culture
- Develop and manage all financial processes, in line with the business strategy, plans and processes, while ensuring adequate financial controls, discipline, and statutory compliance.
- Proactively monitor changes in government regulations and policies, industry, and economy affecting the company's finance and accounting practices, assess the implications and develop / modify procedures and controls to ably respond to the situation.
- Review procedures relating to the preparation of the company's plans / budgets / forecasts and controls pertaining to key finance activities, monitor adherence to the relevant processes, policies and take timely
action in case of deviations.
- Establish and evaluate internal controls and direct control of Delegation of Authority in all transactions and monitor adherence to the internal control guidelines.
- Ensure development of effective taxation strategies and plans, implement and monitor their effectiveness to minimize the tax burden.
- Direct the timely and accurate preparation of the organisation's financial reports, such as profit and loss accounts, balance sheet, management financial reports, and regulatory reports and filings.
- Assist in the design, implementation, and timely calculations of incentives, commissions, and salaries for
the staff.
- Establish a robust Revenue Accounting department.
- Establish usage of IT tools like QuickBooks, Tally, ERP, etc.
- Ensure adequate cash flow to meet the organization's needs. Monitor banking activities of the organization.
BEHAVIOR
- Should possess excellent communication skills.
- Must be task oriented and focused in approach to meet the timelines.
- Ability to travel locally and within the country
- Must be Proactive, Enthusiastic, highly self motivated, Goal oriented and Results-driven.
- Fast Learner, very good interpersonal skills, positive attitude
EXPERIENCE
8 to 15 years of broad experience in all aspects of Corporate Finance and the entire gamut of Finance & Accounts.
EDUCATION
Essential
A qualified Chartered Accountant
CONTACT
Talent Acquisition Team at +91-120-6487206 / 8800731110
Job Description/Skills
- Good Understanding of US market and identifying potential clients, initiating and closing business.
- Candidate should have minimum 10 years of B2B experience in Software products sales.
- Responsible for Lead Generation, Prospecting and Qualifying target accounts and to generate new sales opportunities.
- Identifying Potential clients through existing database.
- Must be Proactive, Enthusiastic, highly self motivated, Goal oriented and Results-driven.
- Must achieve the appointment sales goals assigned for the country.
- Must be task oriented and focused in approach to meet the timelines.
- Ability to travel locally and abroad.
BEHAVIOR
- Should possess excellent communication skills.
- Must be task oriented and focused in approach to meet the timelines.
- Must be Proactive, Enthusiastic, highly self motivated, Goal oriented and Results-driven.
- Fast Learner, very good interpersonal skills, positive attitude
EXPERIENCE
12 - 18 years.
EDUCATION
Graduate with some Sales/Marketing related qualification
Preferred: MBA in Marketing
CONTACT
Jatinder Singh, Manager - Human Resource
Ph:
+91-120-6487206 / 8800731110
E-mail: jatinder.singh@rategain.com
Job Description/Skills
- Good Understanding of hospitality market and identifying potential clients, initiating and closing business.
- Candidate should have minimum 5 years of B2B experience in Hotel contracting and/or Software products sales
- Self-motivated sales performer working independently from home-office
- Responsible for Lead Generation, Prospecting and Qualifying target accounts and to generate new sales opportunities.
- Identifying Potential clients through existing database.
- Must be Proactive, Enthusiastic, highly self motivated, Goal oriented and Results-driven.
- Must achieve the appointment sales goals assigned for the country
- Must be task oriented and focused in approach to meet the timelines.
- You will be working from Thailand for RateGain India office.
- Ability to travel locally and within the country.
- Should be fluent in Thai and English.
- To support and promote effective teamwork throughout the organisation.
- Demonstrate a professional attitude among peers, staff and external customers at all times.
- Must be able to adapt to a dynamic and ever-changing environment with a positive attitude.
BEHAVIOR
- Should possess excellent communication skills.
- Must be task oriented and focused in approach to meet the timelines.
- Ability to travel locally and within the country
- Must be Proactive, Enthusiastic, highly self motivated, Goal oriented and Results-driven.
- Fast Learner, very good interpersonal skills, positive attitude
EXPERIENCE
5-9 years of experience in online distribution/ hotel contracting and/ or software sales
EDUCATION
Essential
Degree in Hotel Management / Marketing /Business Administration or related disciplines.
CONTACT
Jatinder Singh, Manager - Human Resource
Ph:
+91-120-6487206 / 8800731110
E-mail: jatinder.singh@rategain.com
Job Description/Skills
- Relationship Management - Client Servicing
- Client servicing
- Exposure to Domestic/ International Clients
- Team Management
- Grow new and existing accounts
- act as a bridge between the organization and the client
- To nurture / develop a relationship between the client and the organization for mutual benefit
- To increase market share
- Account Coverage and Account Management on a National Basis with select industry clients.
- Meeting Targets as per the productivity norms set by Head – Sales.
- Relationship Development Building with the assigned Corporate.
- Developing Enterprise Account based strategy i.e. understanding the existing telecom solutions and proposing solutions to maximize share of business
- Understand the business, market needs and the competitive environment of the client
- Thoroughly understand the business of the organization in order to develop a true business relationship
with the customer and cater to his/her needs accordingly
- Help build the relationship with the customer by helping the customer get the best customized solution
s/he can get
BEHAVIOR
- High level of initiative and work well in a team environment
- Excellent written and oral communication skills
- Handles stressful situations and deadline pressures well
- Plans and carries out responsibilities with minimal direction
- Ability to communicate effectively with senior corporate personnel internally as well as in customer organizations.
EXPERIENCE
6-8 years
EDUCATION
Graduate with some Sales/Marketing related qualification
CONTACT
Talent Acquisition Team at +91-120-6487206 / 8800731110
Job Description/Skills
- Ensure effective and smooth relationship OTAs around building new Integration
- Responsible for achieving integration targets.
- Market & industry analysis on which OTA should be covered / targeted for alliance
- Increasing awareness on RateGain with OTAs.
- Developing Multiple contacts within the industry for major OTAs.
- Motivation and sales Pitch for Why OTAs should integrate with us.
- Classifying out channels in OTAs, Hotels Only, Tourism Bureau and Wholesalers.
- Relationship Management and communicating frequently.
- Providing required presentation to the OTAs on our products.
- Ensuring to achieve monthly target of API integration.
- Business development - Leads for Net reports
- Exceptional verbal and written communication skills to strike a conversation with Senior OTA resources
BEHAVIOR
- Extensive research capabilities to find out the appropriate contact for any oragnisation
- Ability to think out of the box to reach out to people in different geographies
- Excellent MS Office Skills
- Ability to be organized in reporting and focus oriented
- Enthusiastic communication style to reach out and convince the OTAs for their Buy-In
EXPERIENCE
3 - 5 years.
EDUCATION:
Graduate with some Sales/Marketing related qualification
Preferred: MBA
CONTACT
Jatinder Singh, Manager - Human Resource
Ph:
+91-120-6487206 / 8800731110
E-mail: jatinder.singh@rategain.com
Job Description/Skills
- Liaison between the client and the delivery team.
- Engage with the client to understand business dynamics and identify questions that can be addressed through analytics and/or process improvements in existing teams that are responsible for Revenue/Yield/Pricing management
- Communicate expectations and establishes deadlines in agreement with the delivery/engineering team members and business needs.
- Manage operational workflow and ensure seamless delivery for both quick turnaround analysis and long term product development of RateGain’s BI product suite.
- Ability to deliver well organized data analysis through reporting, dashboards, modeling and trend analysis.
- Should be able to do drill down analysis of key business problems, interpret results, generate insight and recommend strategies.
- Ability to use quantitative analysis and statistical/mathematical methods to solve business problems.
- Manage assignments with minimal intervention and supervision
- Ensure that the analytical process addresses the business needs and adds value to the client.
- Ability to conduct presentations and share analytical results to multiple client side stakeholders.
- Develop creative and lasting solutions for client, industry and organizational needs.
- Pre-Sales: Contribute to preparing business proposals and collateral development.
BEHAVIOR
- Should possess excellent communication skills.
- Must be task oriented and focused in approach to meet the timelines.
- Ability to travel locally and within the country
- Must be Proactive, Enthusiastic, highly self motivated, Goal oriented and Results-driven.
- Fast Learner, very good interpersonal skills, positive attitude
EXPERIENCE
7 - 10 years.
LOCATION
The job is at Noida Development Center: B-15, Sector-57, Noida.
EDUCATION:
- Master's Degree in Industrial Engineering, Operations Research, Math, Economics from a Grade A University.
- Proficiency in data analysis techniques using statistical and mathematical tools and techniques.
- Experience in SAS, VBA and SQL is a plus or with tools like Tableu
- Proficiency in Microsoft Office tools, especially in advanced Excel functionality
- Strong Revenue/Pricing/Distribution domain and business knowledge.
CONTACT
Talent Acquisition Team at +91-120-6487206 / 8800731110
Job Description/Skills
- Candidate should have minimum 3-6 years of B2B experience in Software products sales
- New Client Acquisition– Cold Calling & Lead Generation
- Identifying Potential clients through existing database.
- Should have Good record in cold calling to generate qualified leads or Prospects.
- Must be Proactive, Enthusiastic, highly self motivated, Goal oriented and Results-driven.
- Must achieve the appointment goals assigned and help in building the sales Pipeline.
- Must be task oriented and focused in approach to meet the timelines.
BEHAVIOR
- High level of initiative and work well in a team environment
- Excellent written and oral communication skills
- Handles stressful situations and deadline pressures well
- Plans and carries out responsibilities with minimal direction
EXPERIENCE
Minimum 3-6 years in software sales
EDUCATION:
- Any Graduate
- MBA in Marketing
LOCATION
The job is at Noida Development Center: B-15, Sector-57, Noida.
CONTACT
Talent Acquisition Team at +91-120-6487206 / 8800731110
Work Experience (Knowledge, Skills and Behavior)
- Good Understanding of hospitality/ travel market and identifying potential clients, initiating and closing business.
- Candidate should have minimum 5 years of B2B experience in Hotel and/or Software products sales
- Self-motivated sales performer working independently.
- Responsible for Lead Generation, Prospecting and Qualifying target accounts and to generate new sales opportunities.
- Identifying Potential clients through existing database.
- Must be Proactive, Enthusiastic, highly self motivated, Goal oriented and Results-driven.
- Must achieve the appointment sales goals assigned for the country
- Must be task oriented and focused in approach to meet the timelines.
- Ability to travel locally and abroad.
BEHAVIOR
- Should possess excellent communication skills.
- Must be task oriented and focused in approach to meet the timelines.
- Must be Proactive, Enthusiastic, highly self motivated, Goal oriented and Results-driven.
- Fast Learner, very good interpersonal skills, positive attitude
EXPERIENCE
4 - 7 years.
EDUCATION
Essential
Graduation
Preferred
MBA in Marketing
CONTACT
Jatinder Singh, Manager - Human Resource
Ph:
+91-120-6487206 / 8800731110
E-mail: jatinder.singh@rategain.com
Job Description/Skills
- wants to delight customers, above and beyond the call of duty
- Answer phones calls/email, respond on tickets and provide excellent customer service in a timely and
efficient manner
- Should be able to communicate clearly, both written and in speech
- Should be able to talk in a way the customer can understand - Accent
- Should be able to manage and open tickets on behalf of customer calls and email
- Should be able to do the first level analysis on the tickets on its own based on its own.
- Should be able to provide resolution on the tickets based on the response from respective teams.
- Should be able to audit trouble tickets for SLA violation and escalate it to the correct team.
- Should be able to categorize tickets based on the ticket details.
- Should be able to work in shifts
- Provide problem analysis and resolve client issues with the aid of available helpdesk tools
- Ensure accurate call comments are entered and appropriate information is provided in escalated calls.
- Ensure call standards are maintained with respect to greeting, problem identification, proposed solution and conclusion.
- Collaborate with team members on knowledge transfer, support policies, procedures and standards
- has a pleasant, friendly style
- Overtime requirements. May be requested to work overtime on occasion
BEHAVIOR
- Should possess excellent communication skills.
- Must be task oriented and focused in approach to meet the timelines.
- Ability to travel locally and within the country
- Must be Proactive, Enthusiastic, highly self motivated, Goal oriented and Results-driven.
- Fast Learner, very good interpersonal skills, positive attitude
EXPERIENCE
3-4 yrs experience working with customer service department.
LOCATION
The job is at Noida Development Center: B-15, Sector-57, Noida.
EDUCATION
Good working knowledge of Windows operating systems and Windows Office.
CONTACT
Talent Acquisition Team at +91-120-6487206 / 8800731110
Knowledge
- Proficient in Asp, Dot net, C #, MS technologies.
- Candidates with high level energy, team orientation, experienced in software project management.
- B.E. (Computer Sciences/Electronics) / M-Tech with minimum 10 years of experience in software analysis / design / development / architecture & project management.
- Experience in developing project plans for customer reviews using Microsoft Project tool. Also developed detailed development work-breakdown structures for the team.
- Should have an experience in project estimation & feasibility.
- Experience in risk management and mitigation plans by taking proactive decisions during the course of the project so as to ensure that the Project milestones are met.
- To be responsible for guidance and mentoring of team leaders/designers/developers for solving their technical & personal problems.
SKILLS
- Good understanding of Project Management tools like MS Project or Enterprise Architect etc.
- Should have good knowledge of any one of the processes like CMM I, XML
- Experience in designing the business models using UML.
- Strong skills in RDBMS, specifically in MS SQL Server 2000 or later version.
BEHAVIOR
- Excellent Communication skills- oral, written, presentation.
- Curious, disciplined, creative, self starter, independent minded
Result driven person
- Thrives among strong colleagues
- Fast Learner, very good interpersonal skills, positive attitude
- Builds strong relationship with Testing, Service Delivery, and Support Teams.
- Punctual to deliver the tasks on time specified.
EXPERIENCE
13 -16 years
EDUCATION
Essential
B.E. (Computer Sciences/Electronics) / M-Tech
Preferred
NA
CONTACT
Jatinder Singh, Manager - Human Resource
Ph:
+91-120-6487206 / 8800731110
E-mail: jatinder.singh@rategain.com
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